Cash App settlement
$15 million settlement fund paid by Block and Cash App Investing, covering claims, administration, attorneys' fees and service awards. Class counsel valued the security and remedial changes at a further $5 million, for a stated settlement value of about $20 million. source
Salinas, et al. v. Block, Inc. and Cash App Investing, LLC 路 No. 3:22-cv-04823 路 U.S. District Court for the Northern District of California 路 Magistrate Judge Sallie Kim
Who qualifies
- Current or former Block or Cash App Investing customers whose personal information, Cash App account or Cash App Investing account was accessed or obtained without authorization between August 23, 2018 and August 20, 2024. source
- Also customers who had unauthorized or fraudulent withdrawals or transfers to or from a Cash App account or a linked account, or a poorly handled error report, in the same period. source
- Only class members who filed a valid claim by November 18, 2024 are paid; late claims are not accepted and claim decisions are final. source
- The court counted 667,985 non-duplicate claims out of 158,011,266 potential class members. source
What each group gets
Key dates
- Apr 4, 2022 Block discloses that a former employee downloaded Cash App Investing reports with data on about 8.2 million customers source
- Aug 23, 2022 First class action complaint filed in the Northern District of California source
- Mar 3, 2024 Settlement agreement filed with the court source
- Aug 20, 2024 Notice date; end of the class period source
- Nov 18, 2024 Deadline to file a claim, opt out or object source
- Jan 13, 2025 Final approval hearing, as scheduled in the notice source
- Mar 27, 2025 Court grants final approval source
- Oct 7, 2026 Payments to approved claims begin source
What the case was about
On April 4, 2022 Block, the company behind Cash App, told the SEC that a former employee had downloaded Cash App Investing reports on December 10, 2021, after leaving the company. The reports covered about 8.2 million current and former customers and held full names and brokerage account numbers, and for some customers portfolio value, holdings and one day of trading activity. Block said usernames, passwords, Social Security numbers, dates of birth and card details were not included. In 2023 Block disclosed a second incident in which an unauthorized person reached some Cash App accounts through recycled phone numbers still linked to them.
The class action, filed on August 23, 2022 in San Francisco and later consolidated, alleged that Block and Cash App Investing were negligent and broke obligations to users over both incidents, and that they failed to stop unauthorized access and fraudulent transfers and mishandled customer complaints about them. Block and Cash App Investing deny any liability or wrongdoing, and the settlement says it is not an admission. They agreed to a $15 million fund. On March 27, 2025 Magistrate Judge Sallie Kim approved it as fair, noting 667,985 claims and 191 opt-outs among about 158 million potential class members.
Regulators acted separately. On January 16, 2025 the Consumer Financial Protection Bureau ordered Block to pay up to $120 million in redress (at least $75 million) and a $55 million penalty, finding that Cash App failed to properly investigate unauthorized transfers, pushed users toward their banks instead of meeting its own legal duties, and printed a support number that did not reach customer support for years. The day before, 48 state financial regulators fined Block $80 million over Bank Secrecy Act and anti-money laundering failures. That money is a penalty, not consumer refunds.
On July 8, 2026 California announced a $45 million multistate settlement with Block over claims that it misled users about Cash App's safety and fraud protection; it also requires Block to honor the CFPB redress terms even if the federal order is not enforced. The CFPB redress has no claim form: the administrator, Epiq, mails checks to customers already identified as eligible, starting June 8, 2026. The class action described on this page is the one that took claim forms, and its deadline closed on November 18, 2024.
Questions people ask
When will I get my Cash App settlement payment?
The administrator says payments to approved claims began on October 7, 2026 and distribution is ongoing, per its update of November 2, 2026. Only people who filed a valid claim by November 18, 2024 are paid. source
Can I still file a Cash App settlement claim?
No. The claim deadline was November 18, 2024, late claim forms are not accepted, and the administrator says no further appeals of claim decisions are accepted. source
How much is the Cash App settlement payout?
Up to $2,500 for documented out-of-pocket losses, up to three hours of lost time at $25 an hour, and reimbursement of unrefunded transaction losses. All payments are adjusted pro rata to fit the net fund. source
Did Cash App admit wrongdoing?
No. Block and Cash App Investing deny any liability or wrongdoing, and the notice says the settlement is not an admission and not a finding that they broke the law. source
What is the Cash App CFPB settlement?
A separate January 16, 2025 order requiring Block to pay up to $120 million in refunds and redress (at least $75 million) and a $55 million penalty. The CFPB said consumers did not need to take any action to receive redress. source
Is the Cash App CFPB settlement check legit?
The official CFPB settlement site says it is a legitimate program: checks go to consumers identified as eligible under the order, mailed in batches starting June 8, 2026. Questions go to the administrator at (888) 832-1301. source
Status history
- Mar 3, 2024 Settlement agreement filed; the case seeks court approval of a $15 million fund. source
- Nov 18, 2024 Claim, opt-out and objection deadline passes; the opt-out and objection deadlines had been extended from November 1, 2024. source
- Mar 27, 2025 Court grants final approval and awards $5 million in fees and costs, holding back $500,000 until the post-distribution accounting. source
- Oct 7, 2026 After the review of deficiency responses and claim appeals is completed, payments to approved claims begin. source
- Nov 2, 2026 Administrator's update says distribution is ongoing. source
Documents
- Class action settlement agreement (filed Mar. 3, 2024)
- Long-form notice with updated deadlines
- Order granting final approval and attorneys' fees (Mar. 27, 2025)
- CFPB consent order against Block, Inc. (Jan. 2025)
- Block Form 8-K on the Cash App Investing incident (Apr. 4, 2022)
- California Attorney General on the $45 million multistate Block settlement (July 8, 2026)
- Wisconsin DFI on the $80 million state regulator penalty (Jan. 16, 2025)
